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Slim Dental: 84 new patients in three months with Callura
The front desk closed. New-patient calls kept coming. Slim Dental used Callura to turn after-hours conversations into new patients across three Manhattan locations.
Hear from Slim Dental
Watch Slim Dental’s team share their experience with Callura.
After-hours calls became a growth opportunity
Slim Dental, the biggest dental clinic in Manhattan, uses Callura across three locations. Callura reports 84 new patients from after-hours calls over three months, covering nights and weekends when the front desk was closed.
For a practice, the opportunity is straightforward: a patient should be able to take the next step while they are ready to call, even outside office hours.
What could 84 new patients mean?
84 × $4,000 = $336,000
Using an assumed $4,000 lifetime value per patient, 84 new patients represent $336,000 in potential lifetime revenue. This is an illustrative estimate, not revenue collected during the three-month period.
Even if that lifetime-value estimate is five times too high, the potential is $67,200.
How Callura supports the next patient call
Callura’s AI voice agents answer questions, check availability, book or reschedule appointments, and verify insurance eligibility in a single call. SMS messages provide confirmations and follow-up messages.
When a caller needs a person, Callura transfers the call to the front desk. If nobody is available, it leaves a note in the Callura dashboard for staff follow-up.
About these results
Results and the three-month reporting period were provided by Callura. The case study reports new patients; the lifetime-revenue calculation is a separate estimate based on an assumed $4,000 per patient. Individual practice results vary.
What happens to your calls after closing?
Walk through your practice’s call flow with a founder. Callura can onboard in under one week with less than two hours of your team’s time.